Hi, my name is Gillian. I am a Global Process Owner for Microsoft Dynamics. I work in the Operations division. Microsoft Dynamics provides a range of business solution products such as ERP (enterprise resource planning) and CRM (customer relationship management).
I’m from Cork and studied Commerce in UCC. As part of my course I had to complete a six month internship. If I am being honest I applied to Microsoft because I knew who the company was not because I wanted to work in an IT company. While I studied a few MIS (management information system) modules I didn’t think I would get an interview as I didn’t have a technical background. I was also completely unaware of the business role opportunities that the office here in Dublin had to offer until I started researching the company in more detail. The European Operations Centre (EOC) based in Dublin employs a little fewer than 1,000 employees. There are so many roles here for people who have an interest in business.
My role consists of project and process management. I work on projects that either implement new or improve current processes that Microsoft Dynamics has to execute its business. Microsoft is a quick paced environment. No two days are ever the same. I work with great people from all over the world. Being part of the graduate programme has given me a great platform to get to know and learn from other people’s experiences. Microsoft really invests in its people. As graduates we are given training on skills that we will use throughout our careers. The graduate programmes offers huge support and networking. Being a business graduate in EOC means that I am part of the MACH (Microsoft Academy of College Hires) programme – it’s an acceleration programme that focuses on skills development, training and new experiences of graduates in Microsoft.
My interest in technology began with being able to use computers and getting my first mobile phone. I never had any interest in learning how to code. This side of technology still does not appeal to me. However while working at Microsoft I became very passionate about how we use technology on a day to day basis to optimise business success. I also have a huge interest in ideas of product development.
The Microsoft graduate programme offers a great insight into the IT industry. Not only will you learn the development of IT products but how a competitive multinational, such as Microsoft, operates. To anyone who is interested in career and competency development a company that I would sincerely recommend is Microsoft whether it is in a business or an IT role…..no-one is limited in Microsoft. If I had advice to give it would be to be yourself, be passionate, and know both your C.V and the direction you would like to head in. Be sure to include your previous work (and college) experiences as examples in interviews.
Best of luck,
Gillian












